Fees & Payment Policies

These are essential fees paid to support compliance with the support mechanism held to uphold the welfare of all students studying at Hitmaker Global Academy. The non-tuition fees are non-refundable and not transferrable if the student withdraws from the Academy.

1. For Singaporean/Singapore Permanent Residence (With Study Grant)

2. For International Students (E-Learning)

Miscellaneous Fees refer to any non-compulsory fees which the students pay only when applicable. Such fees are normally collected by the PEI when the need arises.

A. Fees and Application Fees
All fees paid are non-transferable (to the next person) and will only be valid for 6 months.

B. Discounted prices
Hitmaker Global Academy clearly states discounted prices. Discounted prices are prominently displayed in the reception and clearly defined in the Standard Student Contract and marketing communication materials.
Discount is for

• Full payment (No validity period)
• Group discount (No validity period)
• Early Bird Discount (Before stated date)
• Renewal Students (No validity period)
• Hitmaker Global Academy’s Retake Students (No validity period)
• Referral by Hitmaker Global Academy’s present and ex-students (No validity period)

C. Promotional Offers
Students will be notified of any promotional offers via the website, marketing brochures, notices put up on the notice board. The information will state clearly the period for which the promotion is valid. The management reserves the final right to revoke, amend or change its offers.

D. Payment methods and channels
The fees are paid to Hitmaker Global Academy in cash, Cheque/ Cashier’s Order in Singapore dollars, Credit Card and Telegraphic Transfer for international students. A receipt will be issued for the amount paid.
All course fees on a monthly or instalment basis must be paid on or before the due date. Payment made seven working days after the scheduled due date is considered late. Hitmaker Global Academy shall be entitled to levy an additional administration charge of $15 per month (Part-time course), and $30 per month (Full-time Course) (subject to change) until such outstanding payment is settled in full.
Students are advised to collect the official receipt/ invoice from Hitmaker Global Academy for any fee payment made to Hitmaker Global Academy Pte Ltd. Any cheque payment must be crossed and made payable to Hitmaker Global Academy Pte Ltd.
The course fees and other fees do not include expenses to be paid to third parties (i.e. examination fees, Medical check-ups, studio and additional facilities fees) unless otherwise stated. All the fees to be paid/ collected are clearly stated in the Standard Student Contract.

E. Fees payable
Fees payable by students

International students

i) Upon application
• Application Fee (non-refundable)

ii) Upon Enrolment
• Course Fees (Each instalment amount shall not exceed 6 months’ worth of fees)
• Materials and Assessment Fees (100% refund if the student has not received any course materials and 0% refund if the student has received the course materials; non-refundable when the school has already purchased or ordered from the external parties)
• School uniform fee (if applicable)
• Facilities Fee (if applicable)
• International Student Support Fee
Please refer to the standard student contract for the fee details, including the miscellaneous fees.

Non-International Students
i) Upon application of course
• Application Fee (non-refundable)
ii) Upon Course Commencement
• Course fee (Each instalment amount shall not exceed 6 months’ worth of fees)
• Materials and Assessment Fees (100% refund if the student has not received any course materials and 0% refund if the student has received the course materials; non-refundable when the school has already ordered or purchased from the external parties)
• School uniform fee (if applicable)
• Membership Fee (if applicable)
• Facilities Fee (if applicable)
Please refer to the standard student contract for fee details, including Miscellaneous Fees.

iii) Miscellaneous Fees: (non-compulsory and non-standard fees which student will pay only when necessary or applicable. Such fees are normally collected on an ad-hoc basis by the school when the needs arise)
• Administrative Fee for Transfer or Deferment of Course
• Administrative Fee for Examination Result Appeal request (Internal Examination)
• Remittance of Telegraphic Transfer per transaction
• Late Payment Fee
• Administrative charge for Credit Card Payment
• Practical Lab Fee
• Re-examination fee
• Fees for official school letter (eg. Certificate of Studies, Visa Application letter)
• Lost result slip
• Registration and Administration Fee for External Examinations (eg. IELTS exam, AVID Exam, ABRSM, RSL examination and certification fees, etc)

iv) Transparency of Fees Payable
Hitmaker Global Academy is committed to the avoidance of over or undercharging. List of course fees used is clear and legible, reflecting the total amount payable and its breakdown. The total amount of course fees payable and the breakdowns are clearly reflected in the Standard Student Contract, Payment Schedules, official receipts, and communication materials.

v) Charges by Third Parties (if applicable)
The students have the responsibility to pay for the charges to the Third Party:
• The student needs to submit the medical report to the school and ICA to apply for Student Pass and the renewal of their Student Pass. (Medical Check-up fees have to be borne by students themselves.)
• If the laboratory experiment in partial fulfilment of the course that the student has enrolled for, the student needs to pay charges for doing laboratory experiment. The fees given to the school upon registration are not inclusive of charges for doing laboratory experiment.
• The students have the responsibility to pay the examination fees if the examination is held by a third party, like IELTS exam, AVID Exam, ABRSM, RSL examination and certification fees, etc.

vi) Mode of Payment
• Cash
• Cheque/Cashier’s Order in Singapore Dollars
• Credit Cards (Visa, MasterCard and Union Pay)
• Telegraphic Transfer (For International Students)
• Bank Transfer
For TT remittance, add 3% per transaction for bank charges.

ix) Outstanding Payments
The school reserves the rights to withhold the Course Completion Certificate or the result of the test/ examination
• If The student has not paid in full fees payable to the school;
• If the student has not complied fully with the conditions under which an instalment payment has been granted to him/her.
Hitmaker Global Academy is committed to the avoidance of over or undercharging. List of Course fees used is clear and legible, reflecting the total amount payable and its breakdown.

Hitmaker Global Academy has a transparent and fair refund policy for all fee payment made.

REFUND POLICY
The Academy offers refunds to students, depending on whether they are determined to have withdrawn from the course due to non-delivery of course or due to other reasons. The Academy attempts to manage refunds for students under various conditions in a fair and acceptable manner. Applications for a refund must be made by completing a Withdrawal/ Refund Request Form (HGA_WDR_2023_0), which is available from the Administrative staff.
The withdrawal/refund form has to be submitted and signed by the parent or guardian if the student is below 18 years old. The student must fully explain the reason for the request and must be accompanied by supporting documents (if applicable).
Hitmaker Global Academy has a transparent and fair refund policy for all course fees payment made.

The refund of course fees will be based on the refund policy below:

Refund for Withdrawal Due to Non-Delivery of Course:
The Student shall be entitled to immediately withdraw from the Course in such circumstances. The PEI will notify the student within three (3) working days upon knowledge of any of the following:
• Hitmaker Global Academy fails, for any reason, to commence the course on the course commencement date;
• Hitmaker Global Academy terminates the course, for any reason, prior to the course commencement date;
• Hitmaker Global Academy fails, for any reason, to complete the course by the course completion date;
• Hitmaker Global Academy terminates the course, for any reason, prior to course completion date; or
• It has not ensured that the Student meets the course entry or matriculation requirement as set by the organisation within any stipulated timeline set by CPE
• The Student Pass application is rejected by Immigration and Checkpoints Authority (ICA).

Notification and Arrangement
Hitmaker Global Academy shall, within three (3) working days notify the Student through phone call, email, in person or in writing of above circumstances (i–vi), provide the Student with information and details of the alternative confirmed course arrangement to allow the Student to make timely and appropriate decision on the alternative arrangement. The student shall be entitled to immediately withdraw from the Course by giving written notice to Hitmaker Global Academy of his/her intention to do so if Hitmaker Global Academy is in breach of any of its obligations under the above circumstances. The student is entitled to a refund of the entire Course Fees and Additional Fees stated in the student contract (eg. Fees Protection Scheme, Medical Insurance, Course Material fee, School Uniform fee and International Student Support fee) already paid should the student decide to withdraw, within seven (7) working days upon receiving the notice to withdraw accompanied with the completed and signed Withdrawal/ Refund Form and any necessary documentation.
Application fee is non-refundable upon payment (special cases subject to approval from the Principal).

Refunds for Withdrawal Due to Other Reasons:
Refund request must be made and withdrawal form has to be submitted and signed by Parent or guardian if student is below 18 years old.
Where the Student withdraws from the Course for any reason other than the above causes, Hitmaker Global Academy shall as soon as practicable after receiving the Student’s written notice of withdrawal (and in any event no more than seven (7) working days after receiving such notice), refund to the Student the following sums (less any applicable bank administrative charges paid).

Amount of fees to be refunded:
Application fee is non-refundable upon payment (special cases subject to approval from the Principal).
The amount refunded is based on when the Student’s written notice of withdrawal is received, as indicated above, less any 3rd party charges; Bank administrative fee are non-refundable as bank administrative fee is imposed by the bank.

COOLING-OFF PERIOD
Hitmaker Global Academy shall provide Students with a cooling-off period of (7) working days after signing the CPE Standard PEI-Student Contract. In other words, there will be a 7 working days Cooling-off period from the date of signing of the Student Contract which will allow for a Full refund of fees stated in the student contract that is already paid, should student decide to withdraw within this period. Student has a 7-days cooling-off period after signing the Contract, during which they are entitled to receive the full refund of the fees that is already paid.
Refunds will be made to student within 7 working days upon receipt of the signed withdrawal form and complete submission of all required documents. Refund request must be made and withdrawal form has to be submitted and signed by Parent or guardian if student is below 18 years old.
The Academy has the right to delay a course if the conditions to commence the course are not met such as not meeting the minimum student number to commence the course. Such decision will be made known to student at least 1 week before the scheduled commencement date.

CONDITIONS FOR NO REFUND
There will be no refund of course fees and miscellaneous fees for students who have to terminate their studies due to disciplinary action being meted out for failing to abide by the regulations and guidelines of Hitmaker Global Academy and/ or Singapore Authorities.
The refund policies do not apply:
• when students are asked to leave the Academy because of disciplinary matters;
• when students violate the laws of Singapore;
• when student breaches the CPE Standard PEI-Student Contract;